Accounts Receivable & Collections Executive

Job Title: Accounts Receivable & Collections Executive (Malaysia-based, supporting Singapore operations)

Location: Petaling Jaya

Role Overview

We are looking for a disciplined and proactive Accounts Receivable & Collections Executive to support our Singapore operations.

This role is execution-focused and requires strong ownership, follow-through, and the ability to manage tasks independently without constant supervision.

Key Responsibilities

• Maintain and update the bad debt recovery schedule on a daily basis
• Monitor and follow up on outstanding receivables across assigned accounts
• Prepare and send Statements of Account (SOAs) to customers
• Track all follow-up actions (emails, calls, responses) with clear status updates
• Draft and send collection emails to customers
• Escalate issues clearly with proposed actions (not just reporting problems)
• Ensure all assigned tasks are completed with proper tracking and closure

Key Requirements

• Minimum 2–4 years of experience in Accounts Receivable / Collections
• Strong attention to detail and ability to manage structured tracking
• Good written communication skills (client-facing emails required)
• Proficient in Excel (tracking, follow-ups, basic reporting)

Critical Success Behaviours (Must-Have)

• Takes ownership of assigned tasks and follows through to completion
• Acts on emails and instructions without waiting for repeated prompts
• Maintains accurate and up-to-date records at all times
• Communicates status, issues, and next steps clearly and promptly
• Able to prioritise and manage multiple accounts independently

What This Role Is Not

• This is not a purely administrative role
• This role requires independent execution and accountability
• Candidates who require close supervision for routine tasks may not be suitable

Assessment Process

Shortlisted candidates will be assessed on:

• Practical handling of collections scenarios
• Ability to structure and track follow-ups
• Responsiveness and clarity in communication

We are looking for someone who can take ownership of the collections process and provide reliable execution support to the business.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Open culture